Augusta Precious Metals Complaints

augusta precious metals complaints

Augusta Precious Metals has a reputation for providing quality products at reasonable prices. They also offer free shipping on all orders.

Augusta’s goal is to create a lifelong relationship with their customers. This is achieved through a focus on customer service.


Among all the precious metals IRA companies, Augusta Precious Metals has a solid reputation for its stellar track record, performance, and customer satisfaction. They are also known for their streamlined process and hassle-free gold IRA transfer or rollover.

Moreover, they have an excellent customer service department that provides white-glove customer support to their clients. This ensures that they answer your questions promptly and help you move forward with your investment plans.

They also offer a no-questions-asked buyback program that allows you to sell your gold and silver back to them. This is an important feature to consider, as it can save you the time and effort of finding a buyer yourself.

Augusta Precious Metals works with three gold IRA custodians and offers IRS-approved vault storage at locations including Los Angeles, California; Salt Lake City, Utah; Jackson, Ohio; Wilmington, Delaware; and Springfield Gardens, New York. Their partner custodian, Equity Trust, is insured by London underwriters up to $1 billion and fully authorized to store IRA gold and silver.

Customer service

Augusta Precious Metals is an American-owned company that specializes in the sale of physical gold and silver. It helps Americans diversify their retirement savings and protect them from market volatility.

Their agents are available to talk about their products any time they want. Whether you are new to the industry or have extensive experience, they will guide you throughout the process.

In addition, they provide free education on the economy and precious metals market. This is important to ensure that you have all the information you need to make smart investment decisions.

They also have a customer service department that provides lifetime support for all customers, regardless of their experience level or account size. This makes them a great choice for people who are looking to get into the gold and silver industry but need help with their first steps.

Products offered

Augusta Precious Metals offers a variety of products for both gold and silver investors. These include coins, bars and rounds, as well as other premium products.

Their customer support is top-notch. They have a dedicated customer success agent who is available at all times, so you can ask any questions or concerns you have.

The company also offers a wealth of information on their website. They have an extensive library of videos, articles, and bulletins, all of which are free to access.

If you want to learn more about precious metals IRAs, Augusta Precious Metals has a helpful education series that can help you make an informed decision about purchasing and investing in this asset class. It includes step-by-step educational guides, led by Devlyn Steele, a Harvard-trained economic analyst.

In addition to offering a wealth of resources, Augusta Precious Metals also offers an IRA rollover service. This is a convenient way to transfer funds from your current 401k, IRA or Roth IRA into a gold IRA account.


Augusta Precious Metals is one of the leading gold IRA providers and offers a variety of products. They offer gold and silver bullion and coins, as well as collectibles.

The company is also known for its customer service. Their team of professionals is available to answer your questions and assist you in setting up your account, determining a price for your purchases, and storing your assets in a secure depository.

Their pricing is straightforward and competitive. You pay the price they quote you for your chosen metal in the quantity you want, with no management fees.

Another benefit of working with Augusta is its buyback program, which allows you to sell back any precious metals that you purchased from them at competitive prices. You can sell back your gold or silver if you decide that you are no longer interested in owning them, or to avoid the hassle of selling and transporting the metals.