Bullion Direct Complaints

bullion direct complaints

If you have any complaints about bullion direct, you can get in touch with their customer support team. They will be able to help you resolve your issue in a timely manner.

Bullion Direct is an online gold dealer that offers a wide range of products and services to its customers. It also has a good reputation for customer service.

Customer Service

Bullion Direct offers customer service via email, phone, and chat during business hours. Its customer support team is dedicated to answering questions and providing assistance to customers, making it an excellent choice for those looking to buy gold online.

This company provides a wide selection of gold bullion coins and bars. They also offer a buyback policy on scrap gold and silver.

Although best-known for their work with HNW individuals in the PS1m+ investment range, they still provide high levels of service to all clients – whether they are purchasing a single coin or filling a vault. They also supply safes and vaults from a stock of new and refurbished safes, as well as fully bespoke custom vaulting and panic rooms with clients including Windsor Castle and Chanel.

As with all investments, there are risks associated with purchasing and storing precious metals. You should consult with an investment, legal, or tax professional before investing in precious metals.


Bullion Direct is a precious metals dealer that offers a variety of products including gold, silver and platinum. It also provides storage services.

The company has received a lot of complaints from consumers. Some of them have complained about receiving fake products, being overcharged and being cheated out of their money.

One of the customers, Michael, purchased a silver bar and noticed that it had tarnished on the back. He was disappointed as he had paid for a mint condition product.

He contacted the company and asked them to replace the bar or refund him his money. They denied that request.

Another customer ordered from SD Bullion and didn’t receive his order. When he called to complain about this issue, the rep said that the package was delivered and they had no control over it.


Bullion Direct is a company that has been operating out of Austin, Texas since August 1999. Its aim is to create a hub-centric order matching system for precious metals.

This website allows customers to buy and sell gold and silver in a variety of ways. It also offers the ability to store bullion and other forms of physical metal for safekeeping.

It’s important to remember that the company stores products for its customers and that, as a result, the metal they store belongs to those customers. This means that in the event of a bankruptcy, those customers would be owed the full amount of metal they had stored (per their terms).

It is not uncommon for companies to file for bankruptcy and then sell off their assets. However, this does not occur in Bullion Direct’s case.


I recently listened to about 4 hours of audio from Charles McAllister, talking about his company Bullion Direct (BDI), and their trademarked exchange sale “Nucleo.” What I learned is that BDI took money from customers sending in metal to buy, hold, and sell it themselves, then used the money to fund Nucleo’s operations.

This is not a good business model, and one that should have been stopped when Bullion Direct went under. It is also a bad business model for any business, regardless of whether it is in the gold industry.

It’s a bit disturbing to me that the BDI website is down, and the creditors don’t know about it yet. They are the ones who got hurt, and this isn’t a fair treatment of them.